Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Privacy Policy

We, Two Arts Jewelry, place great importance on protecting the privacy of our customers. Therefore, we have created the following policy regarding the collection, use, and sharing of your personal information.

Information Collected

We do not collect any sensitive information from our customers. We only gather the necessary information to complete your transactions. This may include your name, email address, postal address, and optionally, your phone number. However, we never collect or store any sensitive financial information.

Use of Information

The personal information we collect is used solely to process your transactions, provide customer service, and communicate with you. Under no circumstances do we share or sell this information to third parties.

Cookies and Similar Technologies

We do not use cookies or similar technologies on our website. Therefore, no information is collected unless you change your browser settings.

Security

The security of our customers is our top priority. Therefore, we take appropriate physical, electronic, and procedural security measures to protect your personal information.

Changes to Privacy Policy

This privacy policy may be updated from time to time. Whenever there is a change, we will inform you by publishing a current version on this page.

Contact Information

If you have any questions or concerns regarding our privacy policy or your personal information, please contact us using the following information:

Two Arts Jewelry
Istanbul, Turkey
Email: info@begekuyumculuk.com

This privacy policy was last updated on: [25.03.2024]

Frequently Asked Questions

Care instructions

Cleaning and Care:
• Clean regularly with a soft cloth.
• Use silver cleaning solutions for tarnish.

Protection:
• Store in airtight spaces.
• Keep away from sunlight and moisture.

Avoiding Contact and Chemicals:
• Avoid contact with perfumes and lotions.
• Keep away from water and harsh chemicals.

Wearing and Usage:
• Remove during heavy activities and sports.
• Allow cosmetics to dry before wearing.

Gift wrapping and packaging

All items are carefully packed in our high-quality jewelry boxes. If you would like to include a personalized gift message, please leave us a note during checkout with the details.